A4 Conference proceedings

Psychological Capital as a Driver for Engagement in Knowledge-Intensive Work

Publication Details

Authors: Toth Ilona, Heinänen Sanna, Kianto Aino

Publication year: 2021

Language: English

Title of parent publication: Proceedings of the 22nd European Conference on Knowledge Management ECKM 2021

eISBN: 978-1-914587-07-8

eISSN: 2048-8971

JUFO level of this publication: 0

Open Access: Not an Open Access publication


In response to a growing
interest in maintaining sustainable competitive advantage in organizations by
paying attention to the well-being of workers in a work life which is
experiencing fundamental transformations, this paper builds and tests a
research model on the role of psychological capital in three different forms of
engagement at work. Engagement at work has been identified as one of the most
significant drivers of successful work performance. This paper takes a wider
perspective on engagement at work, arguing that also organization engagement
and social engagement together with work engagement are important factors for
employee well-being and performance in contemporary work society. Using a
quantitative research design, data were collected from 396 highly specialized
knowledge workers through anonymous questionnaires. Research hypotheses were
tested with linear models. Analysis results indicate that all three forms of
engagement are affected by psychological capital which consists of
self-efficacy, resilience, hope, and optimism, but the effect of its individual
dimensions is not the same for different forms of engagement at work. It is
argued that paying more attention to personal resources, such as the dimensions
of psychological capital, it is possible to increase awareness of how these
malleable resources can assist in building sustainable competitive advantage in
organizations through worker well-being.

Last updated on 2021-16-09 at 15:50