A4 Conference proceedings

‘Unmochon’: A Tool to Combat Online Sexual Harassment over Facebook Messenger

Publication Details

Authors: Sultana Sharifa, Deb Mitrasree, Bhattacharjee Ananya, Hasan Shaid, Alam S.M. Raihanul, Chakraborty Trishna, Roy Prianka, Ahmed Samira Fairuz, Moitra Aparna, Amin M Ashraful, Islam A.K.M. Najmul, Ahmed Syed Ishtiaque

Publication year: 2021

Language: English

Related journal or series: ACM SIGCHI annual conference on human factors in computing systems

Title of parent publication: CHI '21: Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems

Start page: 1

End page: 18

Number of pages: 18

ISBN: 978-1-4503-8096-6

JUFO level of this publication: 2

Digital Object Identifier (DOI): http://dx.doi.org/10.1145/3411764.3445154

Open Access: Not an Open Access publication

Location of the parallel saved publication: http://urn.fi/URN:NBN:fi-fe2021081643388


Women in the global south often seek justice to their online harassment through unveiling the harassers and the screenshots of their sent harassment texts and visual contents before the relevant authorities. Nevertheless, such evidence is often challenged for their authenticity. Our survey (n=91) and interview (n=43) with Bangladeshi online gender harassment victims revealed the depth of the problem, and we set design goals to collect evidence from Facebook Messenger with ensured authenticity. Building on the ‘shame-based model’ of gender justice [12], we designed ‘Unmochon’, a tool that captures authentic evidence and shares with victims’ intended group. Our user-study (n=48) revealed that diminishing authenticity problem may still leave the victim and online gender justice entangled with mob-sentiment, hegemonic legal consciousness, and several privacy aspects. Our findings open up a new discussion on how HCI-design should address online gender justice in such a complex social setting.

Last updated on 2021-06-09 at 11:00