A1 Journal article (refereed), original research

Key prerequisites for ecosystem-based business - servitisation journey in software companies

Publication Details

Authors: Kokkonen Kirsi, Laitinen Sari, Ojanen Ville

Publisher: Inderscience

Publication year: 2021

Language: English

Related journal or series: International Journal of Business Environment

Volume number: 12

Issue number: 3

Start page: 227

End page: 247

Number of pages: 21

ISSN: 1740-0589

eISSN: 1740-0597

JUFO level of this publication: 1

Digital Object Identifier (DOI): http://dx.doi.org/10.1504/IJBE.2021.10038612

Permanent website address: https://www.inderscience.com/offer.php?id=116594

Open Access: Not an Open Access publication


Many companies across different industries have been encountering a strategic value transition from product - or technology-oriented business towards service-based business. The increasing complexity of value propositions in service-based business requires closer collaboration and openness between companies. As a result, companies' interest in ecosystem-based business has been increasing. However, companies moving towards ecosystem-based business encounter challenges as they need to renew their knowledge and business capabilities. This study presents nine main characteristics of business ecosystems to take into account, based on a literature review, and reflects with an empirical case study what kind of prerequisites they pose to three software companies targeting to ecosystem-based service business. The paper offers a framework with which the companies can think over the validity of their current situation in relation to the requirements of service-based business in ecosystems and offers new insights on how to support the adoption of ecosystem-based business activities in companies.

Last updated on 2021-02-08 at 12:36