A1 Journal article (refereed), original research

A Review on the Mobile Applications Developed for COVID-19: An Exploratory Analysis


Open Access publication


Publication Details

Authors: Islam Nazrul, Islam Iyolita, Munim Kazi, Islam Najmul

Publisher: Institute of Electrical and Electronics Engineers (IEEE): OAJ / IEEE

Publication year: 2020

Language: English

Related journal or series: IEEE Access

Volume number: 8

Start page: 145601

End page: 145610

Number of pages: 10

eISSN: 2169-3536

JUFO level of this publication: 2

Digital Object Identifier (DOI): http://dx.doi.org/10.1109/ACCESS.2020.3015102

Open Access: Open Access publication


Abstract

The objective of this research is to explore the existing mobile applications developed for the COVID-19 pandemic. To obtain this research objective, firstly the related applications were selected through the systematic search technique in the popular application stores. Secondly, data related to the app objectives, functionalities provided by the app, user ratings, and user reviews were extracted. Thirdly, the extracted data were analyzed through the affinity diagram, noticing-collecting-thinking, and descriptive analysis. As outcomes, the review provides a state-of-the-art view of mobile apps developed for COVID-19 by revealing nine functionalities or features. It revealed ten factors related to information systems design characteristics that can guide future app design. The review outcome highlights the need for new development and further refinement of the existing applications considering not only the revealed objectives and their associated functionalities, but also revealed design characteristics such as reliability, performance, usefulness, supportive, security, privacy, flexibility, responsiveness, ease of use, and cultural sensitivity.


Last updated on 2021-16-03 at 12:47