Research project

Worker-Centric Workplaces in Smart Factories (H2020) (FACTS4WORKERS)


Project Details

Start date: 01/01/2015

End date: 30/11/2018


European Commission

Factories of the Future will have a pervasive, networked information and communication technology (ICT) that collects processes and presents large amounts of data. These “Smart Factories” will autonomously keep track of inventory, machine parameters, product quality and workforce activities. Nonetheless, the worker will play the central role within future forms of production. In line with the recommendations of the major European and international high-level stakeholder groupings (FoF PPP, Smart Manufacturing Leadership Coalition SMLC, EFFRA) we believe that the key to ensure a long-term competitiveness of manufacturing industry in the EU is to strengthen human workforce on all levels from shop floor to management since it is the most skilled, flexible, sophisticated and productive asset of any production system. Workers have to be supported intelligently by all means modern ICT offers. This leverages their innovation capacity and leads to higher skilled workers on the one side as well as to an attractive work environment on the other side.

It is the high ambition of our project to create “FACTorieS for WORKERS” (FACTS4WORKERS), therefore a serious effort will be put into integrating already available IT enablers into a seamless & flexible Smart Factory infrastructure based on worker-centric and data-driven technology building blocks. As FACTS4WORKERS is underpinned by a clear human-centric approach: usability, user experience and technology acceptance are of the utmost project interest.

FACTS4WORKERS will develop and demonstrate workplace solutions that support the inclusion of increasing elements of knowledge work on the factory floor. These solutions will empower workers on the shop floor with smart factory ICT infrastructure. Advancement will be gained through integrating several building blocks from a flexible smart factory infrastructure, focusing on workers’ needs, expectations and requirements, and being supported by organisational measures and change management. In line with our assumptions on impacts on productivity we therefore estimate that that we can increase job satisfaction for 800,000 European workers by the year 2025.


Smart factory, industry 4.0, augmented reality, learning, big data, semantic technologies, empowered worker, work satisfaction

Last updated on 2019-12-02 at 15:16