A1 Journal article (refereed), original research

Connection Between the Number of Complaints About
Welding Suppliers and End Product Quality: The Case of
Customized Welding Production


Open Access publication

Publication Details
Authors: Toivanen Jenni, Eskelinen Harri, Kah Paul, Martikainen Jukka
Publication year: 2016
Language: English
Related Journal or Series Information: International Journal of Mechanical Engineering and Applications
Volume number: 4
Issue number: 2
Start page: 43
End page: 49
JUFO-Level of this publication: 1
Open Access: Open Access publication

Abstract
Although undesirable, manufacturing defects leading to complaints are almost inevitable in the production of manufactured products, and consideration of manufacturing quality is therefore an essential aspect of management of supply chains with multiple suppliers. This study evaluates the relationship between complaints about the end product and welding production in a multiple supplier chain. In the studied case, it was noticed that there is potential for improved welding production management by suppliers to increase profitability by decreasing the number of welding defects that cause complaints. This study shows one approach to analysis of the relation between complaints in the supply chain and their effect on the end product.

Last updated on 2018-19-10 at 08:49