A1 Journal article (refereed), original research

Key prerequisites for ecosystem-based business - servitisation journey in software companies

Publication Details
Authors: Kokkonen Kirsi, Laitinen Sari, Ojanen Ville
Publisher: Inderscience
Publication year: 2021
Language: English
Related journal or series: International Journal of Business Environment
Volume number: 12
Issue number: 3
Start page: 227
End page: 247
Number of pages: 21
ISSN: 1740-0589
eISSN: 1740-0597
JUFO level of this publication: 1
Open Access: Not an Open Access publication


Many companies across different industries have been encountering a strategic value transition from product - or technology-oriented business towards service-based business. The increasing complexity of value propositions in service-based business requires closer collaboration and openness between companies. As a result, companies' interest in ecosystem-based business has been increasing. However, companies moving towards ecosystem-based business encounter challenges as they need to renew their knowledge and business capabilities. This study presents nine main characteristics of business ecosystems to take into account, based on a literature review, and reflects with an empirical case study what kind of prerequisites they pose to three software companies targeting to ecosystem-based service business. The paper offers a framework with which the companies can think over the validity of their current situation in relation to the requirements of service-based business in ecosystems and offers new insights on how to support the adoption of ecosystem-based business activities in companies.

Last updated on 2021-02-08 at 12:36

Share link