A1 Journal article (refereed), original research

Enhancing situational awareness on fragmented information in complex systems with workflow information network analysis


Publication Details
Authors: Metso Lasse, Marttonen-Arola Salla, Linnimaa Samu, Kinnunen Sini-Kaisu, Kärri Timo
Publisher: Inderscience
Publication year: 2020
Language: English
Related Journal or Series Information: International Journal of Industrial and Systems Engineering
Volume number: 36
Issue number: 4
Start page: 577
End page: 590
Number of pages: 14
ISSN: 1748-5037
eISSN: 1748-5045
JUFO-Level of this publication: 1
Open Access: Not an Open Access publication

Abstract

In industrial contexts, information is usually fragmented into a complex
network of organisations and systems. To develop their information
management, the organisations need to obtain and maintain situational
awareness of their workflows, and identify and understand relevant
information and how the planned actions affect the system in the near
future. This paper introduces workflow information network analysis, a
managerial method for analysing and improving situational awareness in
complex systems. The method is built on the principles of information
management, product lifecycle management and value network analysis. A
six-step process for applying the method is presented, and the validity
of the method has been demonstrated with a case study in which the
information flows of a networked aircraft maintenance organisation are
analysed. The case study shows that the method enables the
identification of discontinuities and bottlenecks in information flows,
as well as produces suggestions for further development.


Last updated on 2021-14-01 at 15:12