A1 Journal article (refereed), original research

Supplying resilience through assessing diversity of responses to disruption

Open Access hybrid publication

Publication Details
Authors: Kahiluoto Helena, Mäkinen Hanna, Kaseva Janne
Publisher: Emerald
Publication year: 2020
Language: English
Related Journal or Series Information: International Journal of Operations and Production Management
Volume number: 40
Issue number: 3
Start page: 271
End page: 292
Number of pages: 22
ISSN: 0144-3577
eISSN: 1758-6593
JUFO-Level of this publication: 3
Open Access: Open Access hybrid publication


Purpose – The purpose of this paper is to contribute to the theory and practice of supply chain management in terms of how an organisation should structure its supply base to be resilient to supply uncertainties and
disruptions. An empirical assessment of supplier response diversity is demonstrated, and the following
research question posed: Is response diversity of suppliers positively associated with supply chain resilience,
more positively than mere supplier diversity is?
Design/Methodology/Approach – Resilience is operationalised as the maintenance of sales of two food
products in 27 southern Finnish retail stores during two distinct disruptions. Response diversity is
operationalised as 1) diversity in the personnel sizes of slaughterhouse suppliers of pork under domestic strikes and as 2) evenness in the proportions of imports and domestic supply of food oil under global price volatility. A five-step quantitative assessment is performed.
Findings – Response diversity is positively related to the maintenance of sales, more positively than diversity
of individual suppliers is.
Research limitations/Implications – Response diversity is an advancement to the theory of supply chain
resilience and supply base management, and access to big data increases practical potential.
Practical implications – Empirical assessments of response diversity of suppliers provide buyer companies
an effective means to enhance their supply base management for resilience.
Social implications – The proposed approach is useful for teaching and for authorities to enhance food
Originality/value – This first assessment of response diversity of supply chain operations presents an
important advancement in the theory and practice of supply base management for resilience.

Last updated on 2020-05-06 at 07:59