A3 Book section, chapters in research books

Assistive robots in care: Expectations and perceptions of older people

Open Access publication

Publication Details
Authors: Hoppe Julia A., Johansson-Pajala Rose-Marie, Gustafsson Christine, Melkas Helinä, Tuisku Outi, Pekkarinen Satu, Hennala Lea, Thommes Kirsten
Editors of book: Haltaufderheide, Joschka; Hovemann, Johanna; Vollmann, Jochen
Publication year: 2020
Language: English
Title of parent publication: Aging between Participation and Simulation - Ethical Dimensions of Socially Assistive Technologies in Elderly Care
ISBN: 978-3-11-067740-9
eISBN: 978-3-11-067758-4
JUFO-Level of this publication: 3
Open Access: Open Access publication


This chapter analyzes older people’s expectations and perceptions about welfare
technology and in particular about robots in elderly care. Assistive robots may serve
as a means to prolonged autonomy in old age as well as support for nursing staff. Justified
by a rapid change in the health care sector, the need to focus on user driven and
not technology driven development of assistive robots must be emphasized to ensure
an adequate and sustainable orientation process toward assistive robots. This study
presents an inventory of the expectations and perceptions of older people regarding
assistive robots, by conducting a qualitative approach with focus group discussions.
Our findings reveal that seven themes in particular need to be addressed in order to
improve older people’s perceptions of robot technology: (1) independence and safety,
(2) physical and mental assistance, (3) communication and socialization, (4) relief
to nursing staff, (5) individual’s right to decide, (6) data protection, and (7) liability.
Additionally, the focus group interviews stress that dissemination of information on
how robots can provide assistance may change older people’s attitudes towards technology.

Last updated on 2020-06-05 at 13:02