A3 Book section, chapters in research books

State-of-the-art in Product-Service System design

Publication Details
Authors: Salwin Mariusz, Kraslawski Andrzej, Lipiak Jan
Editors of book: Panuwatwanich Kriengsak; Ko Chien-Ho
Publishing place: Singapore
Publication year: 2020
Language: English
Title of parent publication: The 10th International Conference on Engineering, Project, and Production Management.
ISBN: 978-981-15-1909-3
eISBN: 978-981-15-1910-9
JUFO-Level of this publication: 2
Open Access: Not an Open Access publication


Since the 1990s, a Product-Service System (PSS) has been seen as a concept that helps businesses in building their competitive advantage and allows them to increase the added value provided to customers by expanding product offer with dedicated services within an environmentally-friendly model. The needs voiced by practitioners and theoreticians concerning the development of new PSS models for different industries have not been met satisfactorily as many theoretical, methodological, and practical aspects involved in the process remain unresolved. The paper proposes a comprehensive classification of PSS design methods. The latter have been classified against criteria, such as industry and size of a company in which PSS models can be applied, product and service development paths or types of contacts with customers. In addition, the paper reviews literature on PSS design published over the recent 18 years. Its primary purpose is to identify the major aspects of PSS design, features common to different design methods, and their limitations. By examining the existing design methods, we hope to facilitate the adaptation of business models to specific PSS problems. This publication addresses and analyses 60 PSS design methods.

Last updated on 2020-02-04 at 13:57