A4 Conference proceedings

A Development of the Warehouse Management System Selection Framework as Academic-Industrial Collaboration Work with Sustainability Considerations


Open Access publication

Publication Details
Authors: Minashkina Daria, Happonen Ari
Publisher: AIP Publishing
Publication year: 2020
Language: English
Related Journal or Series Information: AIP Conference Proceedings
Title of parent publication: AIP conference proceedings
Journal acronym: AIP Conf. Proc.
Volume number: 2233
Issue number: 1
eISBN: 978-0-7354-1992-6
ISSN: 0094-243X
JUFO-Level of this publication: 1
Open Access: Open Access publication

Abstract

The
purpose of the study is to enhance and deepen the research work on the topic area
of third-party logistics (3PL) and warehouse management system (WMS) selection
framework. This work is the next step of evolution in the authors’ previous
research in this topic area, using the conducted systematic literature review
(SLR) results as a research method. The previous literature-based work is now
widened in its scope by applying area experts’ evaluation into the literature-based
findings with the award-winning Finnish 3PL operators’ experts. This research
work utilizes the secondary data gathered from the SLR study, while the primary
data is given as validation from the 3PL provider evaluation experience and its
input view into the developed framework. Thus, a mixed approach with both
qualitative and quantitative research methods was in use. This paper resulted
in gaining profound understanding of the selection of WMS by 3PL for its
customer. With new data and analysis, the framework has been developed to its
newest form, including additions and changes from the 3PL experience and
practicalities, novel findings of the research, possible practical knowledge
gap about WMS and their sustainability-related aspects on the 3PL warehousing
context. After discussions, workshops, model benchmarking and collaborative
development efforts with the 3PL experts, the new enhanced framework includes 4
modules (customer’s warehouse characteristics for WMS, WMS categories, WMS
technical criteria, WMS sensitive deployment issues). By giving this framework
parameters for the practical importance validation for 3PL expert, the study has
found out that that customer’s warehouse characteristics played the vital role
for deciding upon WMS selection, while WMS business issues and technical issues
has also gained lots of attention as well as the choice of WMS category.
Additionally, as further research directions. it is suggested to continue the
research further with more practitioners’ insights, expand the research scope
towards different industries, more deeply evaluate WMS capabilities and
functionalities. Plus, especially, it is suggested to focus on sustainability-related
issues, as it seems neither the literature nor practitioners currently did not consider
these within WMS context.


Last updated on 2020-07-05 at 11:36