A3 Book section, chapters in research books

Product Lifecycle Management Business Transformation in an Engineering Technology Company


Publication Details
Authors: Donoghue Ilkka, Hannola Lea, Papinniemi Jorma
Editors of book: Stark John
Publishing place: Geneva, Switzerland
Publication year: 2019
Language: English
Title of parent publication: Product Lifecycle Management (Volume 4): The Case Studies
ISBN: 978-3-030-16133-0
eISBN: 978-3-030-16134-7
JUFO-Level of this publication: 2
Open Access: Not an Open Access publication

Abstract

The role of Product Lifecycle Management (PLM) in business
transformation varies in scope and impact. PLM initiatives range from
Information System (IS) renewal to strategic business transformation,
where often the capabilities to implement PLM successfully are unclear.
This case study explains, through a case company example, the PLM
concept journey from definition to implementation. It explains the
variables influencing PLM transformation in an engineering technology
company. This paper is based on an example carried out from 2011 to 2015
when the company’s strategy transformed it from an engineering company
to a product and service company. The outcome show how a strategy-driven
PLM transformation impacts a company at many levels, and also why the
first PLM initiative had limited success due to focusing on IS driven
process harmonisation. The case study also highlights the importance of
the knowledge of the products, services and enterprise architecture, but
also business models. The conclusions show PLM being at the core of
business transformation, a cross-functional activity impacting products,
services and customers.


Last updated on 2020-20-03 at 10:03