Research project

Teolliset kunnossapitopalvelut uudistuvassa yritysverkostossa: Tunnista, mallinna ja johda arvoa (MaiSeMa)

Principal Investigator

Project Manager

Project Details
Start date: 01/09/2012
End date: 30/08/2015



Amidst increasing competition and productivity requirements, maintenance outsourcings, and outside service companies one of the main challenges in modern maintenance is to develop novel concepts and tools to maximize the value creation in a networked environment. Maintenance is no longer a function of a single department, or even a single organization. New decision-making situations have arisen from the maintenance network development, and they call for transparent cost awareness, value management and life-cycle assessment.

Research project MaiSeMa (Maintenance Services Management) addressed the challenges described above. Funded mainly by the Finnish Funding Agency for Innovation (Tekes) and a number of companies in Finland (Amec Foster Wheeler Energia Oy Group, Astepa Oy, Fortum, Maintpartner, Nordkalk, Outotec, Sulzer Pumps Finland Oy), MaiSeMa's main objective was to find out how the value of maintenance services can be identified and demonstrated to each of the partners in a typical maintenance network (including a customer, a maintenance service provider and an equipment provider).

A group of researchers from Lappeenranta University of Technology (LUT) conducted a survey to Finnish industrial maintenance experts to identify the main elements behind maintenance services. Interviews and workshops were used to study the business models and service offerings in maintenance, as well as performance measurement in maintenance networks. The quantitative value of maintenance was addressed when constructing a life-cycle model for maintenance, and a flexible asset management –model. The research was conducted in close collaboration with two Finnish maintenance networks representing mining and energy industries. In addition, international research collaboration was organized with Luleå University of Technology, University of Sunderland, and University of Stavanger. A small case study was also conducted with Vattenfall in Sweden. Throughout the project the Finnish maintenance society Promaint ry took an extensive role in result dissemination.

The purpose of this website is to communicate the results of the project to the interested representatives of both industry and academia. The main results are a collection of tools and methods to understand, measure, model and manage the value of maintenance. The project focused on companies operating in a network context, but the tools can also be adopted in individual companies either buying or selling maintenance services or organizing their own in-house maintenance.

Last updated on 2018-24-01 at 12:55